Yes, in addition to corporate certifications and verifications and more than 30 years in the market. We are proud to comply with all federal requirements and standards regarding electronic commerce. Your purchase is certified by MIT from SANTANDER.
Please follow these simple steps:
Step 1. Select the products you’d like and click on “add to cart”.
Step 2. Fill in the information required
Step 3. Capture the shipping address
Step 4. Select your payment method (credit or debit card).
Step 1. Select the products you’d like and click on “add to cart”.
Step 2. Fill in the information required
Step 3. Capture the shipping address
Step 4. Select your payment method (credit or debit card).
By registering your purchases, it will be even faster and easier to save your addresses for shipments and invoices, choose your favorite payment method with a follow-up of your order from the moment of purchase until it reaches its destination.
Register, live the experience of shopping at yazbek.com.mx.
Register, live the experience of shopping at yazbek.com.mx.
Changing your personal information is very easy; you can do it from your account:
Step 1: Click on "Login / Register"
Step 2: Enter your email and password to access your data. Once you are in your account, you can update the following elements:
Your email address
Your name
Your password
Your billing / shipping information
Step 3: As soon as you have everything ready, don't forget to click save to confirm the changes.
Step 1: Click on "Login / Register"
Step 2: Enter your email and password to access your data. Once you are in your account, you can update the following elements:
Your email address
Your name
Your password
Your billing / shipping information
Step 3: As soon as you have everything ready, don't forget to click save to confirm the changes.
Shipping costs may vary depending on the shipping address, the weight and the volume of the order.
You may see the amount in the order summary before confirming and proceeding to payment.
You may see the amount in the order summary before confirming and proceeding to payment.
Standard delivery means your order will be delivered between 4 and 10 business days following the order confirmation.
Express delivery orders will be delivered between 1 and 2 business days following order confirmation.
Following order confirmation, you will receive an email with the estimated delivery date. Additional business days may be required for transport reasons, if this happens you will be notified via email.
Following order confirmation, you will receive an email with the estimated delivery date. Additional business days may be required for transport reasons, if this happens you will be notified via email.
We accept all Visa and MasterCard Credit and Debit Cards issued in Mexico.
If you have any questions about your purchase process or payment method, contact our customer service phone numbers: MEXICO CITY and Metropolitan Area: by phone 5764 8039 or by e-mail atencionaclientes@yazbek.com.mx. You can also use the chat in the website.
If you have any questions about your purchase process or payment method, contact our customer service phone numbers: MEXICO CITY and Metropolitan Area: by phone 5764 8039 or by e-mail atencionaclientes@yazbek.com.mx. You can also use the chat in the website.
Yes!
1.- As long as the product remains new, unused, in the conditions that it was originally delivered and has not suffered essential, irreparable and serious deterioration.
2.- The product is presented in its original packaging or as it has been delivered.
3.- It is within a period of 7 (seven) calendar days from the date the product was received.
4.- The product has been sent for an incorrect article, incorrect size, specifications and other substantial elements under which it has been offered.
5.- It is established that the product was purchased on the Official Yazbek site for online sale
1.- As long as the product remains new, unused, in the conditions that it was originally delivered and has not suffered essential, irreparable and serious deterioration.
2.- The product is presented in its original packaging or as it has been delivered.
3.- It is within a period of 7 (seven) calendar days from the date the product was received.
4.- The product has been sent for an incorrect article, incorrect size, specifications and other substantial elements under which it has been offered.
5.- It is established that the product was purchased on the Official Yazbek site for online sale
Products received can only be returned once you have contacted our Yazbek customer service department at 5764 8039 by e-mail atencionaclientes@yazbek.com.mx or in the chat on the website, this request will be evaluated and later authorized.
1) Use the return form, and fill in the code that best suits the reason for your return.
2) Place the item (or items) you wish to return, including the return form, in the package where you received the order. Remember that the return form must always be attached with the product.
* Select in my account, the order number to return * Contact Customer Service, attaching your name, address and time availability, and we will organize the courier pick up at your home. You will receive a guide that you must print. A courier will pick up the package.
3) When the package reaches our warehouse, we will send you a confirmation email.
To follow up on the return, you will be notified by email if the product complies with the return policies.
When you return a product, you agree that the refund and the way it is credited may vary according to the condition of the item. If you return a different product or in different conditions than the one we sent, we will not be able to process your credit balance in our account or refund.
1) Use the return form, and fill in the code that best suits the reason for your return.
2) Place the item (or items) you wish to return, including the return form, in the package where you received the order. Remember that the return form must always be attached with the product.
* Select in my account, the order number to return * Contact Customer Service, attaching your name, address and time availability, and we will organize the courier pick up at your home. You will receive a guide that you must print. A courier will pick up the package.
3) When the package reaches our warehouse, we will send you a confirmation email.
To follow up on the return, you will be notified by email if the product complies with the return policies.
When you return a product, you agree that the refund and the way it is credited may vary according to the condition of the item. If you return a different product or in different conditions than the one we sent, we will not be able to process your credit balance in our account or refund.
a) The return does not proceed if the product is dirty, stained, mistreated or shows repairs.
b) If the product was used in conditions other than normal, it was not operated according to the use label or it was altered with some decoration, in these cases the return does not apply.
Outlet products, and others in sale may not be returned.
b) If the product was used in conditions other than normal, it was not operated according to the use label or it was altered with some decoration, in these cases the return does not apply.
Outlet products, and others in sale may not be returned.
You can cancel the order at no cost if the product has not left our warehouse by notifying our Customer Service team by email at 5764 8039, by e-mail atencionaclientes@yazbek.com.mx .
You must have your order number at hand and in case of a partial cancellation, the details of the items to be canceled.
You must have your order number at hand and in case of a partial cancellation, the details of the items to be canceled.
Once the item is delivered and the return is accepted, the banking time will run for you to see your refund in the same means of payment with which you made the purchase.
Remember that we can pay your balance to a credit note for your next purchases and you can use it whenever you want.
Depending on the way you have chosen to return the merchandise and the payment method will be the time and process to receive your refund.
Remember that we can pay your balance to a credit note for your next purchases and you can use it whenever you want.
Depending on the way you have chosen to return the merchandise and the payment method will be the time and process to receive your refund.
